HOW ARE YOUR SHIRTS PRINTED?
We use DTG printing. Direct to Garment (DTG) is a method where a printer directly applies the ink onto the t-shirt with inkjet technology. It involves a special printer, which prints the ink directly onto the garment in the desired design. DTG uses specialty inks, which are absorbed by the fibers of the garment. Our shirts are among the softest, you won’t be able to feel the ink at all.
I JUST ORDERED A SHIRT. WHEN WILL IT ARRIVE?
Our products are produced on demand so it depends. Maybe in a few days, maybe not for a few weeks. All items usually get printed and shipped less than 24-48 Hrs after you order. Once we ship your order, it should get to you in a few days (United States) or a few weeks (everywhere else), depending on how far you live from Los Angeles, California. We’ll send you an email when it ships. If you’re still not sure, just check the order lookup page or email us. We’re happy to clear things up.
I ORDERED 2 ITEMS, WHY DID I ONLY RECEIVE ONE ?
Since we are not like any of the other companies around, hence “Unique”, when you order multiple items at a time they will be shipped separately. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they will get to you!
WHAT DOES BEING PROCESSED MEAN?
We have received your order and are printing/ quality checking and are preparing your order for shipment.If your order has been processing for more than two days then the time is out of stock and we are awaiting the arrival of more.
WHAT’S YOUR REFUND/EXCHANGE POLICY?
If there’s something wrong with your order ( wrong shirt, defective product, etc.), return it to us unworn and unwashed within 15 days of delivery and we’ll be happy to issue a refund or replacement. Exchanges are a little more difficult since we print close to exact quantities of what we need. We usually order a few extras, but they go fast. If you need an exchange, email us and we’ll see what we can do.